Last updated: September 2026
Welcome to Lily & Lucy’s Sisterhood. These Terms of Use govern your use of shoplilyandlucy.com and purchases made through our online store. By using this website or placing an order, you agree to these terms.
Online Store
Our online store is intended for use by adults who are legally able to make purchases. If you are under the age of majority where you live, purchases should be made by or with the involvement of a parent or legal guardian.
We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or other errors affecting an order. If payment has already been collected for an order we cancel, the applicable amount will be refunded.
Products and Availability
We make reasonable efforts to accurately display product descriptions, colors, sizing, photographs, pricing, and availability. Actual colors and appearance may vary slightly depending on your device or display.
All products are subject to availability. We cannot guarantee that an item, size, or style will remain available until an order has been successfully placed.
Pricing and Payment
Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, and other costs will be displayed during checkout before you submit your order.
Payment is processed through the payment methods offered at checkout. Payment information may be processed by third-party payment providers and is subject to their applicable terms and privacy practices.
Orders
After placing an order, you may receive an email confirming that we have received it. An order may be subject to payment authorization, product availability, and verification of the information provided during checkout.
Customers are responsible for providing accurate billing, shipping, contact, and delivery information.
Shipping and Local Pickup
Shipping charges and available delivery or pickup options are displayed during checkout.
Shipping and delivery times are estimates and may be affected by postal carrier delays or circumstances outside our control.
Local Pickup orders must be collected according to the pickup instructions provided by Lily & Lucy’s Sisterhood.
Please review our Shipping & Local Pickup Policy for additional information.
Returns, Exchanges and Refunds
Returns, exchanges, and refunds are subject to our Refund & Returns Policy. Please review that policy before completing your purchase.
Website Use
Content on this website, including our branding, photographs, graphics, text, designs, and other original materials, may not be copied, reproduced, distributed, or used for commercial purposes without permission, except where otherwise permitted by law.
You agree not to misuse this website, interfere with its operation, attempt unauthorized access, or use the site for fraudulent or unlawful purposes.
Third-Party Services
Certain features of the website may rely on third-party providers, including payment processors, shipping providers, hosting providers, and other technology services. Their services may be governed by their own terms and privacy practices.
Privacy
Your use of this website and the personal information provided when placing an order are also subject to our Privacy Policy.
Changes to These Terms
We may update these Terms of Use from time to time. Changes will be posted on this page with an updated revision date. Your use of the website after changes are posted is subject to the updated terms.
Contact Us
If you have questions about these Terms of Use or an order, please contact us at:
Lily & Lucy’s Sisterhood
shop@shoplilyandlucy.com